COVID-19 UPDATE
Rest assured we remain fully dedicated to providing our clients with the swift door to door delivery service that we’ve always been known for. Please kindly note though that our shipping and delivery partners may be experiencing delays.
Please do go ahead and order, and you’ll receive delivery updates from your courier via email. If you have any questions or concerns, our dedicated client care team are on hand to take your calls.
DELIVERY
We only accept orders from residents in the following regions and countries:
| European Union* | Isle of Man | Singapore |
| Australia | Liechtenstein | Switzerland |
| Channel Isles | United Arab Emirates | |
| Hong Kong | Monaco | |
| Iceland | Qatar |
* We are unable to deliver to Malta, Cyprus and certain Islands within the EU (eg Azores, Madeira and Balearic Islands).
US and Canadian residents may order using www.lumitylife.com.
We are unable to accept orders from residents living in the Rest of the World. In such cases, you will receive a message during checkout that we are unable to deliver to your country destination.
SHIPPING CHARGES
We are committed to delivering Lumity to you in as short a time as possible. From 1 August 2020 our shipping charges are:
| Territory | Shipping Charge orders <£100 | Shipping Charge orders £100+ |
| Great Britain, Northern Ireland and Channel Islands | FREE | FREE |
|
European Union |
£8.95 | FREE |
| Australia | £13.95 | £13.95 |
| Other territories | £13.95 | FREE |
If you would like any additional information about deliveries e-mail help.uk@lumitylife.com.
For deliveries to UK mainland address:
• Please allow two working days for deliveries of Lumity Morning & Night food supplements.
• Please allow up to five working days for deliveries of Lumity Life Facial Oil. Royal Mail is used for Oil deliveries to UK mainland addresses.
For European deliveries allow 3-7 working days, and for the Rest of the World deliveries allow 7-14 working days. Please note that for deliveries to Australia, we are unable to accept PO Box addresses.
All orders are processed between Monday and Friday. Please place your order before 12pm (GMT) in order for us to ship your product on that day.
We shall ensure that your subscription renewal is processed in time for you to receive in advance your next supply of Lumity.