COVID-19 UPDATE
Rest assured that during this extraordinary time Lumity is operating as usual and remains fully dedicated to providing our clients with the swift door to door delivery service that we’ve always been known for.
Please do go ahead and order, and you’ll receive delivery updates from your courier via email. If you have any questions or concerns, our dedicated client care team are on hand to take your calls.
BLACK FRIDAY & CHRISTMAS
During this exceptional busy period we are experiencing intermittent dispatch and delivery delays with our warehouses and couriers so customers may experience longer than normal delays to their deliveries. Most orders will ship 24-48 hours after your order is placed but kindly note that our delivery couriers may be experiencing delays with delivery.
DELIVERY
We only accept orders from residents in the following regions and countries:
| European Union | Isle of Man | Singapore |
| Australia | Liechtenstein | Switzerland |
| Channel Isles | United Arab Emirates | |
| Hong Kong | Monaco | |
| Iceland | Qatar |
US and Canadian residents may order using www.lumitylife.com.
We are unable to accept orders from residents living in the Rest of the World. In such cases, you will receive a message during checkout that we are unable to deliver to your country destination.
SHIPPING CHARGES
We are committed to delivering Lumity to you in as short a time as possible. From 1 August 2020 our shipping charges are as follows:
| Territory | Shipping Charge orders <£100 | Shipping Charge orders £100+ |
| Great Britain and Northern Ireland | FREE | FREE |
|
Ireland |
£8.95 | FREE |
|
European Union (excluding UK) and Channel Islands |
£8.95 | FREE |
| Australia | £13.95 | £13.95 |
| Other territories | £13.95 | FREE |
If you would like any additional information about deliveries e-mail help.uk@lumitylife.com.
For deliveries to UK mainland address:
• Please allow two working days for deliveries of Lumity Day & Night nutritional Supplements.
• Please allow up to five working days for deliveries of Lumity Life Facial Oil. Royal Mail is used for Oil deliveries to UK mainland addresses.
For European deliveries allow 3-7 working days* and for the Rest of the World deliveries allow 7-14 working days. Please note that for deliveries to Australia, we are unable to accept PO Box addresses.
All orders are processed between Monday and Friday. Please place your order before 12pm (GMT) in order for us to ship your product on that day.
We shall ensure that your subscription renewal is processed in time for you to receive in advance your next supply of Lumity.